RETURNS

Returns & Replacement Policy

An item(s) has arrived damaged - In the unfortunate event that an item has arrived damaged, please contact us straight away via our email: info@royal-boutique.co.uk

Please include a photograph of the damaged/incorrect item(s) for our reference. Once your request has been logged we will contact you to let you know the next steps. Please do not return any item(s) to us until we have provided you with instructions. We will send out a replacement and cover the delivery cost or provide a refund.

An incorrect item has been received - In the unfortunate event that an incorrect item has been received, please contact straight away via our email: info@royal-boutique.co.uk

Please include a photograph of the damaged/incorrect item(s) for our reference. Once your request has been logged we will contact you to let you know the next steps. Please do not return any item(s) to us until we have provided you with instructions.